MN
Mosa N
1 reviews | Active since Oct 2019
14 Oct 2019, 15:45
why allow cell number theft/**** through unauthorised porting
it bothers me that you port my number again after I called a few days ago and mentioned that it was done **********ly. why would you allow any one to use your devices(SIM cards) without proper authentication and verification? from Friday I can't use my phone because you allowed someone to port my cellphone number without my authorisation
then when I call you throw all sorts of technological jargon on me - a bank would never switch a home loan of a client without the permission of the account holder.
It puzzles me why you allow porting so recklessly
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
15 Oct 2019, 22:37Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Our network reflect the following:
Installed Base Subscription Status - ***Nothing found
Cell number *** is not active on our network.
You need to call our port department for further assistance with the complaint on ***.
You need to speak to you service provider as well.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Our network reflect the following:
Installed Base Subscription Status - ***Nothing found
Cell number *** is not active on our network.
You need to call our port department for further assistance with the complaint on ***.
You need to speak to you service provider as well.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply15 Oct 2019, 22:37
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Our network reflect the following:
Installed Base Subscription Status - ***Nothing found
Cell number *** is not active on our network.
You need to call our port department for further assistance with the complaint on ***.
You need to speak to you service provider as well.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Our network reflect the following:
Installed Base Subscription Status - ***Nothing found
Cell number *** is not active on our network.
You need to call our port department for further assistance with the complaint on ***.
You need to speak to you service provider as well.
Kind Regards,
Alice van der Merwe
MTN
Best regards,