1 reviews | Active since Dec 2017
Why advertise if there is no stock?????
I’ve app**** for the laptop contract at MTN Centurion on the 24 November 2017 And has been waiting since then.Apparently the laptop which I app**** for was given to someone else and I wasn’t even made aware.What kind of service is that????Am I not going to pay for that contract??How long must I wait ???
Thank you for your email.
We apologize for the inconvenience that you have experienced with our stock issues. We completely understand the frustration it has caused.
We have introduced new systems with a view to improve services- these have led to our customers having to wait for their consignments much longer than what the process permits. We have reverted back to the old system to correct this error to restore services due to our customers. This may however take a bit of time to resolve.
We apologise immensely for this incident and the service you have received from us thus far. Do note that we are actively trying to resolve this matter and your patience is highly appreciated while we correct this shortcoming.
Regards
Mike Ramaboka
Complaints Management Team
Thank you for your email.
We apologize for the inconvenience that you have experienced with our stock issues. We completely understand the frustration it has caused.
We have introduced new systems with a view to improve services- these have led to our customers having to wait for their consignments much longer than what the process permits. We have reverted back to the old system to correct this error to restore services due to our customers. This may however take a bit of time to resolve.
We apologise immensely for this incident and the service you have received from us thus far. Do note that we are actively trying to resolve this matter and your patience is highly appreciated while we correct this shortcoming.
Regards
Mike Ramaboka
Complaints Management Team