why

I apply for a contract to be add to my existing contract but no one can tell me why a been decline . this morning I spend over 4 hours on the phone to fine it out . first I phone 808 they tell no we cant help you , you must phone *** so I did that after holding for a long time the call was drop . I phone again they tell me no they cant help me I must phone *** I did that and it are all the same no sir we cant help you phone 809 I did that the same no sir we cant help you phone ***.<br> <br> So what does it tell you the hole of mtn and their people are getting a pay to answer phones and redirecting them. every time I ask the operator to speak to their supervisor and every time they say please hold and the call was drop The number I want to add a contract are ***.