SR
SOS R
1 reviews | Active since Mar 2009
19 Oct 2015, 10:59
Why
I just opened my statement and I see the outsanding amout is twice of what I should be paying. Why?
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Replies (1)
MTN South Africa's replyOfficial
19 Oct 2015, 14:37Hello NeedHelp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount outstanding for the account A*** is R1 296.01 and has been the same as your previous months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount outstanding for the account A*** is R1 296.01 and has been the same as your previous months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply19 Oct 2015, 14:37
Official
Hello NeedHelp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount outstanding for the account A*** is R1 296.01 and has been the same as your previous months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the amount outstanding for the account A*** is R1 296.01 and has been the same as your previous months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,