BE
Bridget E

1 reviews | Active since Apr 2012

23 Feb 2015, 16:24

Who the hell is BRUDGET?

So I was a Nashua Mobile client for almost 15 years, I chose to work through them for my cell and data requirements - imagine my disappointment when they decided to close doors, and informed me that they will be handing over my accounts respectively to the various cell service providers my contracts align with. So here i am now an MTN client, against my wishes, and how annoyed do you think i am when i get my statements and bills addressed to Ms BRUDGET EDDY - When i questioned why my name was spelt incorrectly, i was told to prove that my name is actually BRIDGET - now, if Nashua mobile could get it right for 15 years, and MTN has me as a client for two months, but have gotten it wrong, SURELY i dont need to prove who i am - CORRECT IT IMMEDIATELY, as I dont need to pay a BRUDGET EDDY's bills only a BRIDGET EDDY's. So last chance MTN, before i stop paying.

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Mar 2015, 14:32
Official
Hello Angry1974,


Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Would you kindly email me a copy of your ID and i will update your details on our system.

Would you kindly email it to ***.

Thank you.
Kagiso
REQ:***

Best regards,