WHO RENEWED MY CONTRACT :***** LOVEDAY STREET

MY CONTRACT WAS **********LY UPGRADED ON 13-08-2015 AT LOVEDAY N FOX STREET BRANCH .ON 14-08-2015 I NFORMED MTN VIA GATEWAY BRANCH AND THE CALL CENTRE . I TOOK TIME OFF FROM WORK AND WENT TO POLICE STATION AND PROVIDED AFFIVIDAVIDAT AND ID .I HAVE MADE NUMEROUS CALLS TO THE CALLS CENTRE AND HEAD OFFICE AND MY CALLS ARE CUT OR I AM TRANSFERRED FROM ONE OPERATOR TO ANOTHER .I HAVE SPOKEN TO TYHOLAKELE , LUNGILE , NTOMBI , SINDI AND THE LIST GOES ON .<br> I WAS EVEN GIVEN INCORRECT NUMBERS TO CALL AS THE CALL CENTRE SAID THAT THEY CANT ASSIST .I CALLED AND HELD ON FOR 20 MINUTES BEFORE BEING MY CALLS ARE CUT .NO ONE HAS HAD THE COURTESY TO CALL ME FROM MTN AND ADVISE IF ANY ON INVESTIGATION AND TO TOP IT ALL I AM NOW REQUIRED TO PAY AN ACCOUNT OF R600 . MY PA CANNOT EVEN GET HOLD OF MY CREDIT CONTROLLER AT MTN.THIS LEVEL OF SERVICE IS TOTALLY UNACCEPTABLE AND WILL NOT BE ,I AM PAYING FOR MY SERVICES WITH MTN AND DO NOT GERT THIS FREE ,I DO NOT EXPECT THIS LEVEL OF SERVICE AFTER BEING A LONG STANDING CUSTOMER OF MTN !