1 reviews | Active since Oct 2015
Who in MTN wants to help me?
I am an ex Nashua Mobile customer. My contract start date was October 2013 for two years. When I contact MTN now, it is suddenly 4 November 2014 when my contract was migrated from Nashua to MTN. I got the original contract from Nashua. Mailed it twice now to MTN. Spent hours on the phone. Been made loads of promises of callbacks. Still no service. Apparently - it is complicated! This stems from a previous phone number that I had with Nashua that they still revered to in their documents. It has not been used in a long time. What is difficult about that? I really don't know who to contact there any more. I am afraid of knocking someone's lights out at MTN. I am so frustrated. Is there anyone out there who are possibly interested in helping me?<br> Thank you
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that your query has been escalated to Corporate department for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that your query has been escalated to Corporate department for assistance.
Warm Regards
Nompumelelo
REQ:***
