AH
Alwin H
1 reviews | Active since Aug 2013
16 Jul 2015, 13:54
Who authorised MTN to take my money!
It is with shock and horror that I realised that MTN managed to get access into my bank account. I have had an account with them for almost three years and never have I paid my account with a debit order. I have also not authorised a debit order with them but low and behold they managed to withdraw money from my bank account to settle the most recent statement which was only issued two days ago. I usually settle the account by EFT and that is what I prefer.<br> <br> You are a bunch of ******!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
30 Jul 2015, 15:51Hello alwinh,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your account has been changed to EFT payment profile and a refund to your bank account of R595.76 was processed on 2015-07-21.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your account has been changed to EFT payment profile and a refund to your bank account of R595.76 was processed on 2015-07-21.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply30 Jul 2015, 15:51
Official
Hello alwinh,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your account has been changed to EFT payment profile and a refund to your bank account of R595.76 was processed on 2015-07-21.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your account has been changed to EFT payment profile and a refund to your bank account of R595.76 was processed on 2015-07-21.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***