Where's the service?!?!?!

I'm now sick and tired of you guys. My first complaint was not resolved (http://hellopeter.com/mtn/complaints/calls-being-dropped-***) and I still can't make any outgoing calls. I've been at Woodlands Boulevard MTN 4 times now dealing with Thuleleni, Bernette, an arrogant young guy and Clara Pietersen (manager) and none of them could help me. Called customer care (after many dropped calls) and spoke to Karabo Tlabi (***) and he even informed me his manager is striking. There's no one above him in the office. Where is the CEO? Start doing something Mr Sifiso Dabengwa. I cannot cancel my contract as that's going to take forever, <br> <br> So my current problem is I've upgraded my contract, and after the upgrade I cannot make any outgoing calls, and some of my incoming calls are also dropped now. This has been going on for 2 weeks. My phone is used for business and this is now so bad that if this doesn't get resolved ASAP I need to appear in front of a disciplinary hearing.<br> <br> Get your act together and sort these things out. <br> <br> Also, DON'T just reply on Hello Peter, phone me and get this resolved, then reply.<br> <br> It can't go on like this.