Where's my upgrade?
<p>I ordered an upgrade.</p> <p> </p> <p>You promised to deliver it to me in Johannesburg this week.</p> <p> </p> <p>Friday close of business has come and gone. I leave again on Sunday.</p> <p> </p> <p>So where's my new phone MTN????</p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the package is on route for delivery on 02/05/2017, we have requested the consultant who captured the application to contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the package is on route for delivery on 02/05/2017, we have requested the consultant who captured the application to contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Best regards,
Well, it's 2nd May today, and I am now back in Cape Town.
No-one from MTN has called me.
I did get the phone on Saturday, thanks to RTT, not MTN...
Well, it's 2nd May today, and I am now back in Cape Town.
No-one from MTN has called me.
I did get the phone on Saturday, thanks to RTT, not MTN...