DG
DUNCAN G
1 reviews | Active since Jul 2011
05 Apr 2016, 16:13
WHERE'S MY MONEY ???
JUST BOUGHT A SIM CARD. CHARGED UP WITH R30.00. GOT ALL THE PROMISES OF EXTRA THIS AND THAT.<br> MADE NO CALLS BUT 3 HOURS LATER THE MONEY IS GONE????
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Replies (1)
MTN South Africa's replyOfficial
07 Apr 2016, 08:57Hello duncang,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We could not pick up any airtime loaded or lost by the 05 April 2016 on the cell number added on this post.
Please call our Customer Care line on 808 (for Contract numbers) or 173 (For Prepaid numbers) for missing airtime enquiries.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We could not pick up any airtime loaded or lost by the 05 April 2016 on the cell number added on this post.
Please call our Customer Care line on 808 (for Contract numbers) or 173 (For Prepaid numbers) for missing airtime enquiries.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply07 Apr 2016, 08:57
Official
Hello duncang,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We could not pick up any airtime loaded or lost by the 05 April 2016 on the cell number added on this post.
Please call our Customer Care line on 808 (for Contract numbers) or 173 (For Prepaid numbers) for missing airtime enquiries.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We could not pick up any airtime loaded or lost by the 05 April 2016 on the cell number added on this post.
Please call our Customer Care line on 808 (for Contract numbers) or 173 (For Prepaid numbers) for missing airtime enquiries.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***