Where is the service I have to pay for each month?

Dear MTN Customer Support,

I am writing to express my frustration with the constant harassment and hounding by call centers trying to sell me random nonsense, policies, and "promotions," as well as the seedy ****mers who somehow obtained my number. If I want something, I will look for it; I do not need to be harassed by businesses and coerced into buying things.

To protect myself from this constant harassment, I downloaded an app called "Truecaller." This app can automatically block ****mers and businesses. However, lately, MTN has disabled my Caller Line Identity (CLI) twice, making it impossible for Truecaller to filter my calls since all calls appear as "Unknown." The first time MTN disabled my CLI, I contacted customer support, and they fixed it. However, it worked for only a day or two before being disabled again. I have been a contract subscriber for over a decade.

By disabling my CLI, you have taken away my only defense against these constant harassment calls from random businesses and ****mers. As a customer, I should not have to repeatedly contact you to fix your faults. Please rectify this issue and restore my CLI permanently.