1 reviews | Active since Dec 2010
Where is the handset???
<p>I booked in my new Sony phone for repairs. It had a factory fault which was well known world wide. Mtn approved a replacement handset. I was then notified by the very same Mtn branch, that there is no stock.....Yet they are advertising the very same type of phone....</p> <p>Also staff at the branch dont seem too interested in assisting me. ...I guess the focus is capturing new contracts only.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,