1 reviews | Active since Jul 2016
WHERE IS MY PHONE.......
<p>2 months ago my cellphone was taken in for repairs at the Foschini in Wynberg Maynard Mall I have had no feedback everytime I go to the store all anybody says we still waiting for MTN<br /> <br />What is happening???? Is this how long it takes when you return a product that is faulty I dont think so<br /> <br />I need my phone back ASAP</p>
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that as per our conversation earlier I have tried contacting you back to get the necessary details needed to escalate the matter, however the number goes to voicemail. Please be advised that you need to provide us with the job card number or the IMEI for the handset in question on the review information for us to view the history of repairs and advice accordingly.
Regards
Nompumelelo
REQ: **********
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that as per our conversation earlier I have tried contacting you back to get the necessary details needed to escalate the matter, however the number goes to voicemail. Please be advised that you need to provide us with the job card number or the IMEI for the handset in question on the review information for us to view the history of repairs and advice accordingly.
Regards
Nompumelelo
REQ: **********