iB
irene B
1 reviews | Active since May 2015
14 Nov 2015, 09:47
WHERE IS MY DATA AND AIRTIME MTN???
For the past months my airtime and data kept on disappearing. I load airtime, then within seconds its gone, without me using it. The same with data. Its costing me a small fortune and im not using it! Where is it MTN??? Enough! <br> <br> Im leaving MTN.
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Replies (1)
MTN South Africa's replyOfficial
16 Nov 2015, 13:31Hello Zoe B,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your data bundles and airtime are mostly depleted on internet connections. Please be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Also ensure that you avoid having multiple internet pages opened.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your data bundles and airtime are mostly depleted on internet connections. Please be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Also ensure that you avoid having multiple internet pages opened.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply16 Nov 2015, 13:31
Official
Hello Zoe B,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your data bundles and airtime are mostly depleted on internet connections. Please be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Also ensure that you avoid having multiple internet pages opened.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your data bundles and airtime are mostly depleted on internet connections. Please be advised that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Also ensure that you avoid having multiple internet pages opened.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***