Where is my data
Did an upgrade 3 July and still await my 30GB (once off) that come with it. You get no joy from the Kenilworth centre store whatsoever.
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Replies (3)
MTN South Africa's replyOfficial
09 Jul 2018, 08:45Thank you for your post.
We sincerely apologise for the inconvenience you have experienced.
We have escalated for you t get your once off 30GB promo bundle., you will still get it for three months.
We understand the frustration is caused and trust your faith in MTN will be restored.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply09 Jul 2018, 08:45
Official
Thank you for your post.
We sincerely apologise for the inconvenience you have experienced.
We have escalated for you t get your once off 30GB promo bundle., you will still get it for three months.
We understand the frustration is caused and trust your faith in MTN will be restored.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's replyOfficial
09 Jul 2018, 09:05https://csrm.hellopeter.com/admin/review-management/***
Where is my data
Did an upgrade 3 July and still await my 30GB (once off) that come with it. You get no joy from the Kenilworth centre store whatsoever.
Review Information
Username dane-conradie
Author Dane Conradie
Author Contact ***
Author Email ***
Nature Other
Thank you for your post.
We sincerely apologise for the inconvenience you have experienced.
We have escalated for you t get your once off 30GB promo bundle., you will still get it for three months.
We understand the frustration is caused and trust your faith in MTN will be restored.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply09 Jul 2018, 09:05
Official
https://csrm.hellopeter.com/admin/review-management/***
Where is my data
Did an upgrade 3 July and still await my 30GB (once off) that come with it. You get no joy from the Kenilworth centre store whatsoever.
Review Information
Username dane-conradie
Author Dane Conradie
Author Contact ***
Author Email ***
Nature Other
Thank you for your post.
We sincerely apologise for the inconvenience you have experienced.
We have escalated for you t get your once off 30GB promo bundle., you will still get it for three months.
We understand the frustration is caused and trust your faith in MTN will be restored.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's replyOfficial
09 Jul 2018, 09:05https://csrm.hellopeter.com/admin/review-management/***
Where is my data
Did an upgrade 3 July and still await my 30GB (once off) that come with it. You get no joy from the Kenilworth centre store whatsoever.
Review Information
Username dane-conradie
Author Dane Conradie
Author Contact ***
Author Email ***
Nature Other
Thank you for your post.
We sincerely apologise for the inconvenience you have experienced.
We have escalated for you t get your once off 30GB promo bundle., you will still get it for three months.
We understand the frustration is caused and trust your faith in MTN will be restored.
Warm regards
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply09 Jul 2018, 09:05
Official
https://csrm.hellopeter.com/admin/review-management/***
Where is my data
Did an upgrade 3 July and still await my 30GB (once off) that come with it. You get no joy from the Kenilworth centre store whatsoever.
Review Information
Username dane-conradie
Author Dane Conradie
Author Contact ***
Author Email ***
Nature Other
Thank you for your post.
We sincerely apologise for the inconvenience you have experienced.
We have escalated for you t get your once off 30GB promo bundle., you will still get it for three months.
We understand the frustration is caused and trust your faith in MTN will be restored.
Warm regards
Eunice
Complaints analyst.
Best regards,