Where is MY AIRTIME

To whom it may concern,

My airtime keeps dissappearing, including my data. On 30/05/2020 09:44 I purchased R50 worth of airtime and made three calls to two numbers with a combined time of 3 minutes and 59 seconds. Next thing I noticed I had no airtime, at all. Three questions, what happened to my airtime, am I subscribed to anything that'll drain my airtime in any way and if this is your fault, when am I getting my airtime back with, some sort of compensation because I had to buy more airtime to complain on your site and via this email (which hasn't been responded to 5 days later!!) because I couldn't get through to YOUR CUSTOMER CARE Lines!

I'd appreciate your assistance in this regard.

Stay safe.

Sivuyile Siyothula ‪***‬