LK
Lindiwe K
1 reviews | Active since Jun 2013
06 Jul 2015, 07:50
where is MTN network?
Hi. we kindly request MTN to upgrade their network we cant suffer like this as mtn network users, me, my friends and colleague have experience low network or no network for a long time now. MTN network is a slaap tiger for real.
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Replies (1)
MTN South Africa's replyOfficial
22 Jul 2015, 15:22Hello Lady_bird,
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for delayed response and any inconvenience caused as a result.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** (toll-free from an MTN number or chargeable from other SP), weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for delayed response and any inconvenience caused as a result.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** (toll-free from an MTN number or chargeable from other SP), weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Best regards,
MTN South Africa's reply22 Jul 2015, 15:22
Official
Hello Lady_bird,
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for delayed response and any inconvenience caused as a result.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** (toll-free from an MTN number or chargeable from other SP), weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Thank you for taking time to raise your concerns with MTN. We sincerely apologize for delayed response and any inconvenience caused as a result.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** (toll-free from an MTN number or chargeable from other SP), weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind regards
Farhaana
Best regards,