WV
Wynand V
1 reviews | Active since Mar 2013
27 Mar 2015, 08:51
Where is everyone!!?
All i want to ask is did you fire all your call center agents?<br> In the past 20 years ive been with mtn ive never had to wait long for a call to be answered by the call center one - two minutes max, but for the past month its been minimum of 30minutes +<br> seriously guys.<br> I want to find out how much i owe you and if you cant be bothered i guess so cant i.
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MTN South Africa's replyOfficial
10 Apr 2015, 11:20Hello w.a.vermeulen,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the balance on your account is R 327.66, due by the 18-04-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the balance on your account is R 327.66, due by the 18-04-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply10 Apr 2015, 11:20
Official
Hello w.a.vermeulen,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the balance on your account is R 327.66, due by the 18-04-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the balance on your account is R 327.66, due by the 18-04-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,