WHERE HAS MY MONEY GONE!?

Please can someone help me understand why I spent R660 yesterday afternoon on airtime and over R200 on data in the last week only to be expired now. As you can see by the sms' I loaded R400 at 3pm, R80+R180 at 7pm. My data indicated 1.26GB at this time so more than enough to do anything. I also do understand that data expires so then why does it indicate that I have 1.26GB. I was at work from 8am-5pm and only got home after an hour in traffic to go to gym so I was most definitely not trolling YouTube or doing anything that would devour data and airtime. I am quite fami**** with my smart phone and no apps were running in the background so can someone please explain where my money has gone!?!<br> <br> This is highly annoying!<br> <br> I would really appreciate an explanation from someone as to what has happened and for some sort of action to be taken! I do not have time for this.<br> <br> I have pictures and confirmations of payments for you to see if you would like.<br> <br> I suggest someone phones me to sort this out as i dont have any more money to waste on your questionable services.