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Dieter B

1 reviews | Active since Nov 2011

19 Mar 2015, 04:54

Where did my data go? Oh there it is

So this has happened this whole week and I can't handle it anymore.<br> <br> Every day I put airtime on, R12-R50 and buy myself daily data + night bundle (R17ish)<br> <br> I try to keep enough airtime for the next day but during the night, around 2:30 I get notified that I have no data / airtime - out of funds.<br> <br> I use the *141# USSD and low behold, still 800mb of my night bundle left but no airtime.<br> <br> With the remaining nightly bundle I get disconnect every 30-60 mins.<br> <br> I can't go on like this.

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Mar 2015, 11:38
Official
Hello DieterBau,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to the relevant team for investigation, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***