1 reviews | Active since May 2016
Where are the 2 Gig overnight data bundles you told me on new contract
<p>The dude who called me proposal not to cancel my contract told me that I will be getting 4 Gig , 2 day data and 2 night data.I only received 2 Gig!Are you mad mtn users?I will not pay you until you apologise and tell me that we wre wrong thinking that you are stupid.</p> <p> </p> <p>That is crazy crazy crazy business.I called from ********** 003 an agent escalated but no one called me.Do you want fights?Crazy crazy business baggas.</p> <p>Contract number in question ********** 272</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the mobile number 083****272 was provisioned with 2GB Recurring Data Bundle + 2GB Night Express Recurring Data Bundle on 2017-02-21, the bundles will be provisioned on the next provisioning date 2017-03-21 please check the detailed balance by dialling *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the mobile number 083****272 was provisioned with 2GB Recurring Data Bundle + 2GB Night Express Recurring Data Bundle on 2017-02-21, the bundles will be provisioned on the next provisioning date 2017-03-21 please check the detailed balance by dialling *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***