When will it be over?

<p>MTN continues to amaze me with their shocking billing system. For 18 months my daughter has been on a package with a fixed data bundle to ensure when she goes over it it cuts off. Today my bank account was deducted with R4k coming from this account which i have for 18 months had it fixed. What changed MTN, i cannot even pull an invoice off my profile. I was told i would have to wait 7 days for this to be looked into, why should i wait as a single mom with R4k less in my account for the month until you sort out your pathetic billing. It is for this exact reason i ended my primary subscription with you earlier this year . . . when are you going to see what a dismil job you guys are doing!! I always praised your service but after 20 years left because it has spiralled into a disgrace. I refuse to wait 7 days to get this resolved and i will continue to post until someone reacts and sorts this out.</p>