When the to MTM branch in Richards Bay to discuss a deal they advertised in there book

When the to MTM branch in Richards Bay to discuss a deal they advertised in there book. Was informed they would have to get the device from another branch, and would contact me. But, nope....nearly 2 weeks, no hear. Any number one finds in Web search....no reply...from any. Even the Head Office number....nope, no reply. Kinda unprofessional....makes one think of rather trying another branded outlet.