TM
TSHOLOFELO M
1 reviews | Active since Jun 2015
03 Feb 2016, 15:16
When are you planning to credit my account?
Mtn debitted my account when they weren't supposed to I was told they will credit it but nothing has happened I faxed my bank statement still nothing has happened no one has called nothing....MTN is just **** I've had it....they never mean what they say..
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MTN South Africa's replyOfficial
08 Feb 2016, 10:29Hello NDLELATSHOLS,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have not received the bank statement as requested by Tim. We require copy of the bank statement reflecting the charge to assist you further. Please fax the statement to ***.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have not received the bank statement as requested by Tim. We require copy of the bank statement reflecting the charge to assist you further. Please fax the statement to ***.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply08 Feb 2016, 10:29
Official
Hello NDLELATSHOLS,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have not received the bank statement as requested by Tim. We require copy of the bank statement reflecting the charge to assist you further. Please fax the statement to ***.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have not received the bank statement as requested by Tim. We require copy of the bank statement reflecting the charge to assist you further. Please fax the statement to ***.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***