what's the use MTN??
DEAR MTN , thank you for your official private business reply, it is useless as nobody has as yet contacted me. . . . most probably due to the network coverage in the area!!!!! I guess the reply is all you will be doing
"Official private business reply Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint now to the coverage manger to intervene, we have requested that they contact you.
Kind Regards,
Alice van der Merwe
Complaints Analyst 13 Mar 2018, 23:31"
Thank you for your post.
We sincere apologized for any inconvenience incurred.
From our side we cannot assist you with the outcome of the complaint, this was escalated now 2x to the coverage department.
We do pick up that the mangers of coverage has requested for one of his agents to contact you.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
From our side we cannot assist you with the outcome of the complaint, this was escalated now 2x to the coverage department.
We do pick up that the mangers of coverage has requested for one of his agents to contact you.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,