KM
Khani M
1 reviews | Active since Sept 2015
21 Sept 2015, 14:52
Whatever Happened to Customer Service
***<br> I complained about how IMPOSSIBLE it's been trying to get a proof of purchase from MTN two weeks ago. <br> So I got a response from Alice van der Merwe of MTN on 9 September
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Replies (1)
MTN South Africa's replyOfficial
24 Sept 2015, 11:01Hello kmohlaba,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply24 Sept 2015, 11:01
Official
Hello kmohlaba,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***