TB
Tammy B
1 reviews | Active since Apr 2015
28 Jul 2015, 18:32
what will it take to get some feedback
I email and phone - no one bothers to reply.<br> shocking service!!<br> I have accepted my Vodacom contract today seeing as they at least reply to my queries efficiently.<br>
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Aug 2015, 16:04Hello mrs brand,
Apologies for the delayed response and inconvenience caused, kindly note that your monthly subscription does not get affected by your usage however the difference in your the amount you have been charged for the past Three months is due to the Price increase we had across all our packages including the existing packages. The monthly subscription fee for the Broadband Lite package you are currently on is now R314.
Kind Regards
Mantoa
REQ:***
Apologies for the delayed response and inconvenience caused, kindly note that your monthly subscription does not get affected by your usage however the difference in your the amount you have been charged for the past Three months is due to the Price increase we had across all our packages including the existing packages. The monthly subscription fee for the Broadband Lite package you are currently on is now R314.
Kind Regards
Mantoa
REQ:***
MTN South Africa's reply12 Aug 2015, 16:04
Official
Hello mrs brand,
Apologies for the delayed response and inconvenience caused, kindly note that your monthly subscription does not get affected by your usage however the difference in your the amount you have been charged for the past Three months is due to the Price increase we had across all our packages including the existing packages. The monthly subscription fee for the Broadband Lite package you are currently on is now R314.
Kind Regards
Mantoa
REQ:***
Apologies for the delayed response and inconvenience caused, kindly note that your monthly subscription does not get affected by your usage however the difference in your the amount you have been charged for the past Three months is due to the Price increase we had across all our packages including the existing packages. The monthly subscription fee for the Broadband Lite package you are currently on is now R314.
Kind Regards
Mantoa
REQ:***