1 reviews | Active since Jul 2015
WHAT WAS THE POINT MTN???
<p>I ordered my phone online and took out a Contract through MTN, getting the contract approved and getting the phone delivered was the easy part!</p> <p> </p> <p>I was told to give in a copy of my ID and proof of residence in order for them to RICA my sim card.</p> <p> </p> <p>Then I get a wonderful surprise that I now need to go into a MTN shop to have my phone RICA'd becuase it has been RICA Barred???</p> <p> </p> <p>WHAT WAS THE POINT OF PRINTING MY STUFF AND GIVING IT TO THE DELIVERY PEOPLE????</p> <p> </p> <p>NOW I had to get passed from pillar to post through the call center, with several people telling me they cant unbar a sim and another saying its not their department.</p> <p> </p> <p>I want my SIM card activated...I want it UNBARRED. NOW.</p> <p> </p> <p>Im too scared to think of what the service will be like later down the line!!!</p> <p> </p> <p>Come on MTN you can do better than this.</p> <p> </p> <p> </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the sim card has now being registered with Rica.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the sim card has now being registered with Rica.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
