LW
Lucinda W

1 reviews | Active since Oct 2010

31 Jan 2017, 09:43

WHAT THE HELL

<p>I have just about had it with MTN you my service provider but you never deliver on time for the past 6months i have been quering my account and no one can help me WHAT THE HELL< WHAT TYPE OF SERVICE PROVER ARE U? IS IT WORTH HAVING A CONTRACT WITH YOU?</p> <p>26/01/2017 Self Service Interna Bundle Rand 0.00</p> <p>- Self Service Interna - MTN 30 RAND 26.32</p> <p>- Self Service Interna - MTN 30 RAND 26.32</p> <p>- Self Service Interna - MTN 30 RAND 26.32</p> <p>every month i have to pay for rubish i have no idea what its about and no one can explain or assist</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply03 Feb 2017, 15:52
Official

Good day Lucinda,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them.

It is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.

Please note that "Self Service Interna " refers to the International Calling bundle that was purchased from MTN active/online through self service.

Kind Regards

Tshepo M

REQ:***

Best regards,

LW
Lucinda W's update06 Feb 2017, 06:59
Reviewer Update

Good morning

Not satisfied with your responds at all, you are my service provide and im paying you to deliver a service i need that self service thing to be canceled