JF
Jade F
1 reviews | Active since Feb 2015
18 May 2015, 10:50
WHAT THE HELL!!!!!
YOU PEOPLE MUST PROPERLY THINK IM STUPID OR SOMETHING CAUSE FOR ALL YOUR RESPONSE YOU GIVEN ME ITS THE SAME **** JUST A DIFFERENT PERSON IS REPLYING TO THE MAILS. ARE YOU PEOPLE REALLY ACTUALLY DOING SOMETHING ABOUT THE PROBLEM OR JUST RESPONDING CAUSE YOU HAVE TO?? I DON'T REALLY SEE WHY ITS TAKING SO LONG FOR MTN TO SORT OUT THIS PROBLEM??HOW LONG DO I STILL HAVE TO WAIT FOR MY CELLPHONE?? IM STARTING TO THINK MY CELLPHONE IS PROBABLY LOST NOW ALL YOU DOING IS JUST REPLYING FOR THE SAKE OF IT!!! WHATS THE DELAY IS ALL THIS???? ITS BEEN MONTHS ALREADY AND NO-ONE HAS COME BACK TO ME NOT EVEN CALLING ON THE WHEREABOUTS OF MY CELLPHONE??? PLEASE DON'T THINK IM STUPID CAUSE I CAN SEE WHERE MTN GOING WITH THIS!!!
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Replies (1)
MTN South Africa's replyOfficial
25 May 2015, 10:19Hello bad247,
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. The matter was escalated to the repairs management tea and they have requested for the job card number or the IMEI number of the device in question in order to have the matter resolved promptly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. The matter was escalated to the repairs management tea and they have requested for the job card number or the IMEI number of the device in question in order to have the matter resolved promptly.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply25 May 2015, 10:19
Official
Hello bad247,
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. The matter was escalated to the repairs management tea and they have requested for the job card number or the IMEI number of the device in question in order to have the matter resolved promptly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. The matter was escalated to the repairs management tea and they have requested for the job card number or the IMEI number of the device in question in order to have the matter resolved promptly.
Best regards
Mantoa
REQ:***
Best regards,