1 reviews | Active since May 2016
<p>So i upgraded on saturday the net thing i am getting messages about limits and all that wow this is not on an upgarde should not mess my original setup, the dates are from mtn and i always asked what logic is an upgared date given 15 days after you account close as this just messes up the billing, i dont care what issues drama or what ever i want my profile as it was. coz i was happy with it and had no issues.</p> <p>another i have been aclient of mtn for over a decate for them to tel me i do not qualify for a 49 tablet contract that was the most embarrasing thing ever, shouldnt a customer's payment profile count? if i can spend the amounts i spend monthly on mtn what is 49 too up?</p> <p>go figure costomer loyalty is not a thing mtn practices</p>
Thank you for your post.
We apologize for any inconvenience incurred.
We do not understand the complaint.
The upgrade package will only reflect on the June invoice. the upgrade was done 3-6-2017.
You may ask the MTN Direct why you did not qualify for the 49 tablet contract we cannot assist you with answers to this reasons. The contact number ***.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do not understand the complaint.
The upgrade package will only reflect on the June invoice. the upgrade was done 3-6-2017.
You may ask the MTN Direct why you did not qualify for the 49 tablet contract we cannot assist you with answers to this reasons. The contact number ***.
Kind Regards,
Alice van der Merwe
Best regards,
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