RR
Richard R
1 reviews | Active since Oct 2011
13 Jul 2015, 11:35
What terrible service
I have a problem with changing my password on my mtn account website. I complained on the 8 July 2015. This problem is still carrying onThis is my second complaint in a week, i still dont have any feedback regarding my previous complaint.<br> What is wrong with your website, i request a new password, when i enter the old password and want to enter new password it tells me old password has expired.<br> Can you get back to me regarding this please ASAP<br> Please dont phone as i am in Nigeria, Email only<br>
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MTN South Africa's replyOfficial
28 Jul 2015, 12:30Hello richardpaulrabie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly contact the following number regarding your MTN Active password, ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zelephi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly contact the following number regarding your MTN Active password, ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zelephi
Best regards,
MTN South Africa's reply28 Jul 2015, 12:30
Official
Hello richardpaulrabie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly contact the following number regarding your MTN Active password, ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zelephi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly contact the following number regarding your MTN Active password, ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zelephi
Best regards,