MM
Marguerite M

1 reviews | Active since May 2015

27 May 2015, 13:05

WHAT SERVICE? THERE IS NONE. S/ment emailed is all

We have phoned on NUMEROUS occasions and all we have asked for is a statement to be emailed!! Can someone please email the statement? We don't even get the normal statement monthly?? WHAT IS HAPPENING?? We feel like cancelling and going to another provider although we have been with MTN forever!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Jun 2015, 09:32
Official
Hello Tigger18,

Thank you for posting.

Please accept our apologies for the delayed response and any inconvenience this may have caused.

Our records show that Miss L A Pretorius is the account holder , and only she
can transact on the account.

However, I have escalated your request to the relevant management team and they will provide feedback.

Regards
Jean
REQ:***