1 reviews | Active since Oct 2009
What **** Service
<p>MTN didn't debit my account for the full amount on the invoice and has now cut my phones off,even after I payed the rest of the amount you idiots didn't debit. I then hung on the phone for 20 minutes to get a recorded message saying they are closed and then got cut off. I am still none the wiser as to when my phones will be put on,and am more confused as to how I got a R10000 bill as our phones are on a MTN 750 and are limited to the value of the contract. MTN just bill as they wish and don't stick to the limits put in place. This is the most digusting company to deal with. I have been with MTN for 23 years and this is how I get treated. Is there any other company out there looking to take all my business phones over that will give me service. MTN you suck,I hope many of your subscribers migrate to your competors.</p>
Thank you for your post.
We apologize for any inconvenience incurred.
N***:
Kindly note that MTN placed the debit order, however the debit order returned unpaid with RD code 2 meaning no funds in the account.
The account reflect that the full amount for R6147.39 has been requested for the 28-2-2017. This debit order request cannot be stopped. The payment for R3500.00 has been received and reflect on the account. The account balance is now R2648.39.
Note that cell number *** and cell *** is on a open MTN 750 package. On the old MTN package MTN cannot place a usage limit the usage need to be monitored. The short code *141*1*7852# can be used. Cell number *** is billed for extra calls after the allocated 750 Rand value Airtime has been used up.
The account do not reflect any balances for R10 000.
The account was suspended due to the debit order returned unpaid, the lines are activated again.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
N***:
Kindly note that MTN placed the debit order, however the debit order returned unpaid with RD code 2 meaning no funds in the account.
The account reflect that the full amount for R6147.39 has been requested for the 28-2-2017. This debit order request cannot be stopped. The payment for R3500.00 has been received and reflect on the account. The account balance is now R2648.39.
Note that cell number *** and cell *** is on a open MTN 750 package. On the old MTN package MTN cannot place a usage limit the usage need to be monitored. The short code *141*1*7852# can be used. Cell number *** is billed for extra calls after the allocated 750 Rand value Airtime has been used up.
The account do not reflect any balances for R10 000.
The account was suspended due to the debit order returned unpaid, the lines are activated again.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
This is utter nonsense. There is always money in the account so that is incorrect. Secondly I placed a limit when I took the new contracts out. I am guessing you don't need my business? I want someone to call me so I can upgrade my packages to the Sky package. My number is ********** 563.
This is utter nonsense. There is always money in the account so that is incorrect. Secondly I placed a limit when I took the new contracts out. I am guessing you don't need my business? I want someone to call me so I can upgrade my packages to the Sky package. My number is ********** 563.