What service

<p>have been trying to resolve an insurance claim but they "lost the phone" we have now found it but they say it is out of contract so wont fix it- it was in contract when I handed it in but has taken so long to find that it is now out of contract. Insurance "no"-service consultant got all stroppy and asked do you know who you are talking to when I got upset abouth their lack of response - Ive had enough of this terrible customer service and am handing them over to my attorney. I cannot believe that a company like MTN can opperate in such a shoddy manner- I will need to write a whole other experience review when it comes to the R19000 data bill that they have admitted was wrong but havnt credited for 6 months now</p>