What's the use of complaining anyway...

<p>Today marks 12 days since I received a response from Mike @ MTN. Right now I don not see the point to Mike's response...</p> <p>"Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome..."</p> <p>No Regional Manager has contacted me. Mike has not provided the outcome yet. I have not received my phone back yet.</p> <p>Charl Louw hasn't even bothered to make contact yet. Neither has his Supervisor. The one that doesn;t acknowledge customers when being spoken to.</p> <p>I wonder if Appel are aware of the pathetic service received from MTN.</p> <p>I wonder if they (Appel) would continue to use MTN as a service provider.</p> <p>I wonder if I will get my phone back, repaired with no charge.</p> <p>I wonder if MTN is willing to go the extra mile for a distressed customer.</p> <p>I feel like Rodriguez, wondering all the time...</p> <p>Can I get my phone back in a fixed condition please, pretty please.</p>