WHAT MUST I DO TO GET SOME SERVICE?????

Oh my Gosh....what the hell is happening to MTN. My upgrade came into effect on 1 April 2015, I went to the branch in Brackenhurst where I ordered my new phone and a tablet as they do not keep stock on the premises, a month later and numerous visits to the store since their numbers never works, I still had no cellphone or tablet as they were still waiting for HO to send the stock. I then went to The Glen,beginning of May, filled in new forms once again, ordered my phone and app**** for a contract on the Tablet since i couldnt just do it on my existing account.....***why not???? since store no.1 said it is no problem*****. Account was approved 3 days later via sms but to date, no phonecall, sms or notification from the store for me to pick up my stock. Phonecalls to the store is never answered or returned, that is if you can get through.I eventually drove out there to find out what is happening only to find the store closed until further notice. <br> When do I get the service. I have been a faithfull MTN client for over 20 years but should I not get a call from a Manager, I will be transfering my business to another Service Provider today!!!!! My tired is now tired!!!!