MC
Morne C

1 reviews | Active since Dec 2013

29 Dec 2016, 08:52

What must be done to get attention from MTN... Need a new word for useless.

<p>3 Days since i logged hellopeter complaints. I have been posting facebooks complaints every day. I have screamed and shouted for days on end and nothing happens. MTN you have untill tomorrow to get one of your senior managers to contact me. Monday morning i will contact ICASA and the Ombudsman.</p> <p>I have enough proof of trying to sort out your ****. USELESS EXCUSE OF A COMPANY YOU ARE!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Jan 2017, 23:37
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that we have logged a billing query for investigation invoices dated 2016-05-16 to 2016-12-16 mobile number 060****541, reference number: ***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***