What is the delay
MTN South Africa please explain how you can advertise the Lenova Ideapad 320 month after month, and put the monthly price up from R389 to R409 p/m, yet you cannot supply the laptop?? I have been waiting 3weeks now. This is totally unacceptable!!!
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Replies (4)
MTN South Africa's replyOfficial
06 Mar 2018, 09:34Good day Lizelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise as to where the contract was taken out so that we may investigate further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply06 Mar 2018, 09:34
Official
Good day Lizelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise as to where the contract was taken out so that we may investigate further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
's updateReviewer Update
06 Mar 2018, 09:38I have been working with MTN Jacqualine Mall, Alberton.
I sincerely hope this matter can be resolved ASAP.
's update06 Mar 2018, 09:38
Reviewer Update
I have been working with MTN Jacqualine Mall, Alberton.
I sincerely hope this matter can be resolved ASAP.
's updateReviewer Update
09 Mar 2018, 10:50MTN, can you please give me an update, as to how you propose to rectify this problem!
's update09 Mar 2018, 10:50
Reviewer Update
MTN, can you please give me an update, as to how you propose to rectify this problem!
's updateReviewer Update
27 Mar 2018, 11:3422 Days later, and yet MTN have managed to resolve my query?? Please can you advise what your plan of action is MTN!!
's update27 Mar 2018, 11:34
Reviewer Update
22 Days later, and yet MTN have managed to resolve my query?? Please can you advise what your plan of action is MTN!!