DV
Donita V

1 reviews | Active since Jan 2010

09 Dec 2015, 08:09

what is going on with your system

16 messages and 3 pop up messages later and still sim swap has not happen. how many times do i have to reply YES!!!! <br> <br> sort out your network, software, systems. your excellent service you always boast about is going down the drain!<br> <br> <br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Dec 2015, 14:57
Official
Hello LadyangeL,

We are truly sorry for the inconvenience caused and for the breakdown in service,

Thank you for taking my call earlier and providing me with the correct information. As per confirmation from yourself the SIM card is now fully active on the network.

Regards
Tim
MTN Complaints Management Team: REQ:***