1 reviews | Active since Jun 2017

09 Nov 2017, 23:00

What is going on MTN?

I have a contract phone contract with mtn which are deducted by debit order each month.This month my debit order was returned.My account was suspended.I was told by Mtn to pay my account into Absa bank account and it will be reconnected.I paid it but my phone is still off.I wrote an email to ask what is happening but I have had no response from them..

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Nov 2017, 09:09
Official

Good day Karlien

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We tried to contact you as per the Hello Peter contact number *** this number belongs to someone else and we cannot reach you.

Please assist us with the MTN account number for assistance with feedback.

Kind Regards,

Alice Van Der Merwe
Complaints Analyst

Best regards,