What have you done Siphumezo after Mike did nothing..Who is next in line

<p>See mail below and guess what..Nothing has changed..Phone account still active and have been billed for Feb again. No sign of refunds anywhere to be seen.. Cut the Hogwash and try and find someone who is competent to actually do their job At MTN</p> <p> </p> <p>Thank you for your post</p> <p>We apologize for the delayed response and for any inconvenience incurred.</p> <p>Thank you for taking our call, please be advised that the mobile number 083*****317 has been migrated to prepaid, it will take 2 – 24 hours for the prepaid migration to complete activation. The inclusive airtime of R1009.24 and 98 inclusive SMSs will be forfeited. A credit for late cancellation will be passed to the account for the invoices dated 2016-12-16 to 2017-02-16.</p> <p>Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.</p> <p>Kind Regards<br />Siphumezo<br />REQ: ********** </p>