1 reviews | Active since Jun 2011
What have you done Mike
<p> We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.</p> <p> We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.</p> <p> We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.</p> <p>warm regards</p> <p>mike</p> <p>REQ: ********** </p> <p> </p> <p> </p> <p>What have you done about this Mike apart from give lip service.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Thank you for taking our call, please be advised that the mobile number 083*****317 has been migrated to prepaid, it will take 2 – 24 hours for the prepaid migration to complete activation. The inclusive airtime of R1009.24 and 98 inclusive SMSs will be forfeited. A credit for late cancellation will be passed to the account for the invoices dated 2016-12-16 to 2017-02-16.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Thank you for taking our call, please be advised that the mobile number 083*****317 has been migrated to prepaid, it will take 2 – 24 hours for the prepaid migration to complete activation. The inclusive airtime of R1009.24 and 98 inclusive SMSs will be forfeited. A credit for late cancellation will be passed to the account for the invoices dated 2016-12-16 to 2017-02-16.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***