MB
Mojaki B
1 reviews | Active since Apr 2013
13 Aug 2015, 09:16
What happened to Your promise to resolve my issue?
Dear MTN,<br> <br> I called, I tweeted, I hello \Petered"... All these attempts led promises that were never delivered.<br> <br> This was your last response:<br> <br> +++<br> Hello bmojaki"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
01 Sept 2015, 13:49Hello bmojaki,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our Prepaid team will contact you during the course of today to resolve this matter accordingly.
Warm regards,
Willem
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our Prepaid team will contact you during the course of today to resolve this matter accordingly.
Warm regards,
Willem
REQ:***
MTN South Africa's reply01 Sept 2015, 13:49
Official
Hello bmojaki,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our Prepaid team will contact you during the course of today to resolve this matter accordingly.
Warm regards,
Willem
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our Prepaid team will contact you during the course of today to resolve this matter accordingly.
Warm regards,
Willem
REQ:***