NK
Nangamso K

1 reviews | Active since Mar 2009

16 Feb 2016, 10:42

What happened to my phone returning in 14 days?

On 17 January 2016 I booked in my phone for repairs with Funda. He assured me it would return in 14 days or even less. He said it would be sent to Montague Gardens, Cape Town repair centre. On 24 January 2016 I returned for an update/ progress report. He had none and was arrogant again telling me to wait 14 days. It's been 4 full weeks and still I don't know what's happening with my phone.<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Feb 2016, 09:13
Official
Hello g88,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the store managers and to insurance to assist with feedback.

Kind Regards,

Alice van der Merwe

***