MB
Mojaki B
1 reviews | Active since Apr 2013
24 Jul 2015, 11:55
What happened to my DATA BUNDLES????
Hi,<br> <br> MTN is doing this to me for the second time this year. and they keep feeding me the same BS. <br> And the part that ****es me off is that they know one can't disprove their lie.<br> <br> I always buy 1GB and get 1GB extra every 2nd/3rd month. Now this time, 1GB got depleted on Wednesday, fine that I know it expires after a month.<br> <br> I called earlier, found some clueless agent, who tried to sell me the lie that they always give me. \No sir
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Aug 2015, 12:02Hello bmojaki,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply05 Aug 2015, 12:02
Official
Hello bmojaki,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***