AM
Annabelle M

1 reviews | Active since May 2016

03 Apr 2017, 11:18

what drama

<p>so mtn has this we are giving you so much free data valid for 3 days but i have noticed thata eachtime they give the socalled free data my phone does not work thi stime it was worse as it was my child's birthday party and the ****** data was not working and my data was just not coming on. please enough with your nonsense i have been a loyal costomer for iver 10 years and if you have nothng to give stop with this **** free data that gems my phone for days only to work after the data expires. in case you havent notices for over 10 years i have been paying my account without drama so why the **** wil you mess up my child'sbirthday with your ****** free data? same as buying data every week for 35 rand only to be given some losu free data valid for 7 days. ur servic sucks especially on your contract costomers we give so much and get ***** in return like charging a promo fee for 24 months what the hell ? after six month sthat iis not a promo but just theft from mtn</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Apr 2017, 13:13
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team on 1555 (free from an MTN line) should you experience the same problem in future. Our consultants will assist in checking the reason for loss of connection.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Complaints Management Team
Itumeleng

Best regards,