WHAT DO YOU DO WHEN YOU BUY AN MTN DEVICE NEXT THING NOT THE WALK IN CENTER NOR THEIR CALL CENTER CAN ASSIST YOU WHEN THE DEVICE DOES NOT WORK AND NO ONE IS PREPAIRED TO REFUND YOU

Bought an MTN ZTE WiFi device from PEP CELL Northgate about 3 weeks ago. Subsequently loaded it with 1G DATA which SADLY did NOT reflect and a "NO DATA" error mrssage kept popping up every time we tried to use it. Went to Northgate MTN SERVICE CENTRE where NOT even a centre manager could not assist , but instead referred us to their 1555 call centre. this we tried in 3 different days and SADLY we got cut off on all those days after being transferred at least 3 times each time we called and went through to a rep and got told to hold. When we took the device back to PEP CELL today for a REFUND we got told to go and fly a kite. so now we are not only stuck with a device that does not work and misappropriated the data that we uploaded and is NOT available for use