What do i have to do to make this go away

WHY TELL ME THAT THIS ISSUE IS RESOLVED IN 2 SEPARATE RESPONSES AND YET I AM STILL GETTING THREATENING SMS'S FROM SSDA - WHEN I CALL THEM THEY TEL ME THAT THEY HAVE RECEIVED NO CANCELLATION OF THE DEBT FROM MTN - YOU GUYS SUCK SUCK SUCK SUCK SUCK - <br> <br> I WANT YOU TO SEND ME PHYSICAL PROOF THAT THIS DEBT IS CANCELLED FROM BOTH MTN AND SSDA - OTHERWISE ITS THE LEGAL ROUTE AS YOU ARE AFFECTING MY CREDIT RATING<br> <br> <br> Previous responses<br> <br> <br> Hello jcleg,<br> <br> Thank you for bringing this to our attention. <br> <br> I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the amount has been credited and a request is sent to Shapiro Sheik to update your payment profile.<br> <br> Best regards<br> Mantoa<br> REQ:***<br> <br> Hello jcleg,<br> <br> Thank you for your post<br> <br> We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.<br> <br> Please be advised that your query has been transferred to the relevant functional unit for resolution.<br> <br> Kind Regards,<br> Siphumezo<br> <br> Ref#: ***0